Web Privacy Disclosure
Richmond Public Library (RPL) is committed to protecting the privacy of our customers and visitors. The Web Privacy Disclosure outlines how RPL collects, uses, and safeguards information specifically through its website and online services.
For details about how RPL manages personal information across all library services, programs, and facilities in accordance with the Freedom of Information and Protection of Privacy Act (FIPPA), please refer to our Privacy Policy
Collecting Personal Information
Some areas of the site that ask for personal information include our 1-on-1 Help Form, Library Card Application and the Purchase Suggestion Form. Also, when you register for library programs through our website, your name, contact information, and the program description is recorded in our database. This allows us to verify and secure your spot in the program.
Disclosure of Personal Information
We will not sell or otherwise make available personal information that we have collected about you to outside parties. We may disclose personally-identifiable information in response to a subpoena, court order or a specific request from a law enforcement agency to assist in an investigation, or as required by law. As a public body, we abide by the privacy guidelines outlined in the provincial Freedom of Information and Protection of Privacy Act (FOIPPA).
Web Log
When you visit the library’s website, the web server automatically logs and stores the date and time of your visit; the IP address assigned to your computer; the type and version of the browser you use; the operating system on your computer; and the Web address of the site that referred you to our site. This information is kept for statistical purposes to improve web services.
Google Analytics
As the library uses Google Analytics for the purpose of website use analysis, the following statement is mandated by Google’s terms of service:
“This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.”
Please note that if you choose to block Google’s cookie you will not lose any library website functionality as is suggested above.
External links
Our website contains links to external sites not maintained by Richmond Public Library. We are not responsible for the content of external sites or for your privacy when you disclose information to other websites.
Security
All online transactions involving sensitive information, such as your credit/debit card number, are conducted using a SSL (Secure Socket Layer) protocol connection. This connection provides increased security to the information as it is transmitted to our website.
Changes
Any significant changes to this privacy statement will be highlighted on the website prior to the change taking effect, to allow time for feedback and comments from the community.
Last Updated: June 2017.