Customer Suspension of Privileges Policy and Procedures
Purpose
Richmond Public Library (RPL) is committed to providing inclusive and welcoming spaces. The Customer Suspension of Privileges Policy supports RPL’s Code of Conduct. The policy also complies with the Criminal Code of Canada (R.S.C., 1985, c.C-46) and the Human Rights Code [RSBC 1996] Chapter 210.
Policy Statement
Richmond Public Library is authorized to set rules regulating the use of library facilities by the BC Library Act [RSBC 1996] Chapter 264, section 9(a). This encompasses the suspension of library privileges for breaches of library rules and exclusion from the library.
When a customer’s behavior violates the library’s Code of Conduct and threatens the safety of library staff and/or customers and/or damages library property, their access to and use of library services and/or facilities may be suspended.
Where a suspension is imposed, for longer than one day, the library will advise the individual in writing that there is a reconsideration process that can be exercised.
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