Contact

Email Us

Email us your questions and comments using our email service.
» Email us.

Visit Us

See hours and locations for our library branches.
» View our locations.

Call Us

Cards and Accounts Desk: (778) 229-4617.
Ask Me Desk: (604) 231-6413.
» More Info

FAQs

Get answers to your library cards & accounts questions.
» Check our FAQs.

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General RPL Service Support

Library Hours Line: (604) 231-6401
» Click here for Hours and Locations
Loans, Overdues & Holds: (604) 231-6404

Branch-specific Contact Information

RPL has four locations that are open seven days a week: Brighouse, Ironwood, Cambie, Steveston

Additionally we also provide Saturday library services and book dispensers at the Hamilton Community Centre and the Seniors Centre at Minoru Centre for Active Living.
Branch Contact Info »

1-on-1 Help

Need help learning how to use RPL’s digital services, like eBooks or the online catalogue?
Book a 1-on-1 Help session at Brighouse.

Management

Susan Walters

Chief Librarian & Secretary to the Board

Anne Bechard

Manager of Community Engagement

Shaneena Rahman

Manager of Customer Experience

Mark Ellis

Manager of Information Technology

Iris Lee

Manager of Human Resources

Victor Lai

Manager of Finance & Facilities

Senior Staff

Wendy Jang

Coordinator of Collections & Customer Service Delivery

Vacant

Coordinator of Community Development & Service Design

Lee Anne Smith

Coordinator of Innovation & Learning Development

Allen Chi

Coordinator of Information Technology

Stephanie Vokey

Coordinator of Marketing & Public Relations

Vacant

Head of Adult & Seniors Services

Kate Adams

Head of Children & Family Services

Ariana Galeano

Head of Community Branch Services

Ping He

Head of Content, Collections & Discovery Services

Cindy Ho

Head of Digital & Learning Services

Angela Lee

Head of Library Experience & Customer Service

Alexandra Korotchenko

Head of Newcomer & Volunteer Service