Forget Your PIN?

What is a PIN?
A PIN is a 4 digit personal identification number required for services such as logging into your online account, booking library equipments, borrowing library items from the self-checkout stations, and accessing RPL’s digital collections.

Forgot your PIN?
Your PIN is usually the last 4 digits of your phone number. If you have changed your PIN to another number and you don’t remember, feel free to visit a RPL branch with valid identification to have a staff member reset your PIN for you.
Your PIN cannot be changed or confirmed by phone, email or chat.
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